What we’re looking for

At Ideaware we are looking for a Engineering Manager with a technical background in Ruby on Rails to join a fast-growing health and wellness company that’s transforming the way people manage their well-being. Through innovative telehealth solutions and smart digital tools, the team delivers personalized weight-management programs and medication plans tailored to each individual. Be part of an exciting project that’s building scalable, data-driven systems designed to empower patients and expand access to care worldwide.

In this role, you will help ensuring the engineering team delivers software designed, built, and maintained to the highest standards to enable the company's growth. 

This is a full-time, fully remote position, based in Latin America, where you will be working closely with cross-functional teams to design, build, and scale products used by thousands of users. Our clients value engineers who are proactive, collaborative, and capable of delivering high-quality solutions in a fast-paced environment.

Responsibilities

• Write code for technical deliverables, without blocking or slowing down the progress of your team.
• Empower the engineering team to develop scalable, reliable, and maintainable systems.
• Contribute via leveraged output activities -- one-on-ones, training, pair programming, and adding CI checks.
• Promote good engineering practices within the team and beyond.
• Identify and implement improvements to our products and processes to support our growth.
• Collaborate with cross-functional teams to ensure technical solutions align with product strategy and reasonable timelines.
• Ensure team members understand how the work they are doing ties to wider company goals.
• Manage a remote team across multiple timezones.
• Nurture a healthy team culture by
  • being a role model for the behaviors you wish to see,
  • coach team members around work and personal growth,
  • seek to create and support a diverse and inclusive team, and
  • monitor team health and morale and ensure improvements
• Foster a continuous learning and improvement mindset within your team. Ensure team members have the skills needed for their role
• Be a sponsor for engineers so they have access to growth opportunities they wouldn't otherwise have on their own.

• Experience with rapid growth and growing teams.
• Experience with Salesforce Service Cloud or Salesforce Commerce Cloud.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
• Technical background in Ruby on Rails.
• 6+ years of professional experience in software development, including at least 2–3 years in a leadership or management role.
• Proven experience building and maintaining applications using Ruby on Rails in production environments.
• Strong understanding of modern web architectures, RESTful APIs, and database design.
• Advanced knowledge of Ruby and Ruby on Rails, including performance optimization, testing, and deployment best practices.
• Familiarity with frontend technologies (React, Vue.js, or similar) to collaborate effectively across the stack.
• Experience with relational databases (PostgreSQL, MySQL) and caching systems (Redis, Memcached).
• Understanding of CI/CD pipelines, automated testing, and code quality enforcement.
• Knowledge of cloud infrastructure (AWS, GCP, or similar) and containerization tools such as Docker.
• Ability to write and review production-quality code, ensuring technical excellence without blocking team progress.
• Proven ability to mentor, coach, and develop engineers, fostering a culture of continuous improvement.
• Experience conducting one-on-ones, code reviews, and performance evaluations.
• Skilled in balancing technical leadership and people management, guiding engineers while keeping projects on track. ​
• Strong collaboration skills, capable of working cross-functionally with product, design, and operations teams. 
• Excellent communication and interpersonal skills, with a focus on clarity, transparency, and empathy.
• Strong problem-solving and decision-making abilities, balancing technical and business priorities. 
• English proficiency at B2 level or above, capable of leading meetings and communicating effectively in a professional setting.

Nice to have: 

• Experience with rapid growth and growing teams.
• Experience with Salesforce Service Cloud or Salesforce Commerce Cloud.

What's in It for You

• Fully remote — work from anywhere.
• Benefits — PTO and other perks depending on the client.
• Work with US-based companies building exciting, impactful products.
• Join collaborative, high-performance teams that value your input and expertise.

If you’re a Engineering Manager who thrives on solving complex challenges, delivering elegant solutions, and working with talented teams around the world, we’d love to hear from you.